We offer a comprehensive technical support service to our customers and sales partners. At our service centre in Hadamar-Steinbach we have focussed a complete range of services for all aspects of camera technology. This includes system component repairs and a customer call centre. On request our service engineers can also provide on-site support for assembly and installation of our systems and help get them up and running with our technical commissioning service.

Defective components or technical faults? Here again we can offer fast and direct help. Simply give us a call, explain the problem and we will have the replacement part with you within 24 hours. Your advantage: you can swap the components first – before sending us back the faulty device. This will help maximise the availability of the camera system and shorten any downtime.